Your privacy matters to us. This Privacy Policy explains how 58ace collects, uses, stores, and protects your personal information when you use our platform.
All data transmitted between your device and 58ace is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text over the internet.
58ace does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used solely to operate and improve the 58ace platform and services.
58ace complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your rights as a data subject under Philippine law are fully respected.
We are transparent about what data we collect and why. This Privacy Policy clearly explains every category of personal information we process and the legal basis for doing so.
You have the right to access, correct, delete, and port your personal data. You may also object to certain types of processing. 58ace provides clear channels to exercise all of these rights.
Personal data is stored on secure, access-controlled servers. We apply strict internal access controls so that only authorized personnel can access your information, and only when necessary.
58ace ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 58ace online gaming platform at https://58ace.net (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information in connection with your use of the Platform and our services.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the regulations of the National Privacy Commission (NPC) of the Philippines. As a PAGCOR-regulated online gaming operator, 58ace also adheres to applicable data handling requirements under Philippine gaming regulations.
By registering an account or using the 58ace Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the Platform.
58ace collects personal information that is necessary to provide our gaming services, comply with legal obligations, and improve the user experience. The categories of personal information we collect include:
2.1 Registration and Account Information. When you create a 58ace account, we collect your full legal name, date of birth, gender, nationality, Philippine mobile number, email address, and a username and password of your choosing. This information is required to establish and maintain your account.
2.2 Identity Verification Documents. To comply with PAGCOR regulations and Philippine anti-money laundering laws, we may collect copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, or UMID), proof of address documents, and proof of payment method ownership. These documents are used solely for identity verification and regulatory compliance purposes.
2.3 Financial Information. We collect information about your deposits, withdrawals, and transaction history on the Platform. We also collect payment method details such as your GCash mobile number, PayMaya account details, or bank account information (BPI, BDO, Metrobank) as necessary to process transactions. Full payment credentials are processed through secure, PCI-compliant payment processors and are not stored on 58ace servers.
2.4 Gaming Activity Data. We collect records of your gaming activity on the Platform, including games played, bets placed, amounts wagered, wins and losses, session durations, and responsible gaming tool usage. This data is used for account management, regulatory reporting, and responsible gaming purposes.
2.5 Technical and Device Information. When you access the Platform, we automatically collect certain technical information, including your IP address, device type and model, operating system, browser type and version, screen resolution, and referring URL. This information is used for security monitoring, fraud prevention, and platform optimization.
2.6 Communications Data. If you contact our customer support team, we collect records of your communications with us, including chat transcripts, email correspondence, and support ticket details. This information is used to resolve your queries and improve our support services.
2.7 Location Data. We may collect general location information derived from your IP address to verify your eligibility to use the Platform and to comply with geographic restrictions. We do not collect precise GPS location data.
58ace uses the personal information we collect for the following purposes:
Under the Philippine Data Privacy Act, 58ace processes your personal information on the following legal bases:
58ace does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information with the following categories of recipients, strictly as necessary:
5.1 Payment Processors. We share necessary financial information with our payment processing partners (including GCash, PayMaya, and banking partners) to process your deposits and withdrawals. These partners are bound by their own privacy policies and applicable data protection laws.
5.2 Game Providers. We may share limited account information with our game software providers to enable you to access their games through the 58ace Platform. Game providers are contractually required to handle your data in accordance with applicable privacy laws.
5.3 Regulatory Authorities. We are required by law to share certain information with PAGCOR and other Philippine regulatory and law enforcement authorities upon lawful request or as required by our operating license.
5.4 Service Providers. We engage trusted third-party service providers to assist with identity verification, fraud detection, customer support, and platform analytics. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
5.5 Legal Requirements. We may disclose your personal information if required to do so by law, court order, or in response to a lawful request by a government authority, or where we believe disclosure is necessary to protect the rights, property, or safety of 58ace, our users, or the public.
58ace uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and analyze Platform usage. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.
58ace retains your personal information for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specifically:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 58ace will securely delete or anonymize the data.
58ace implements comprehensive technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
While we take all reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use a strong, unique password for your 58ace account and to keep your login credentials confidential.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 58ace will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act.
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal information held by 58ace:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The 58ace Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. The minimum age requirement of 21 years is mandated by Philippine law and PAGCOR regulations for online casino-style gaming.
If we become aware that we have inadvertently collected personal information from a person under the age of 21, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].
58ace employs age verification procedures during the registration process and reserves the right to request additional proof of age at any time to enforce this requirement.
58ace primarily stores and processes your personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our game providers or technology service providers are based in other jurisdictions.
Where such transfers occur, 58ace ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act. These safeguards may include contractual clauses requiring the recipient to apply equivalent data protection standards, or reliance on the recipient's adherence to internationally recognized privacy frameworks.
By using the 58ace Platform, you acknowledge and consent to the transfer of your personal data as described in this section.
58ace reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered users via email or through a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Privacy Policy, you must cease using the Platform and may request account closure.
58ace has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:
Email: [email protected]
Please include "Privacy Request" in the subject line of your email, along with your registered account username and a clear description of your query or request. We aim to acknowledge all privacy-related inquiries within five (5) business days and to resolve them within thirty (30) days.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act.
For any privacy-related questions or to exercise your data subject rights, contact our Data Protection Officer directly.
Response within 5 business days
Your privacy and security are our top priorities. Join hundreds of thousands of Filipino players who trust 58ace for a safe, PAGCOR-regulated gaming experience. Must be 21 years or older.
21+ Must be 21 years or older. Please gamble responsibly. PAGCOR regulated.